The digitalization of Moscow all started in 2011 and considering that then the city has become some of the leaders in featuring e-services for citizens, with greater than 11m citizens the usage of metropolis services nowadays.
at first, we needed to digitize the city management techniques. a few years later we began to introduce e-features for citizens that became very time-honored. The main feature of e-functions in Moscow is that they're being developed via DIT and hence they've an identical interface, the same login device and all the features are related and may engage with each and every different. It makes it simpler for residents to use.
on the identical time we provided alternatives for the development of mobile networks. as a result of low priced web access and huge insurance (ninety nine p.c of Moscow is coated via 4G) the penetration of smartphones handed 83 p.c. So the residents of Moscow were able to use these functions.
As for the functions themselves, they are trying to find to cover all the needs of citizens. They consist of the EMIAS clinical portal, the energetic Citizen portal that runs polls for residents, the Moscow E-college and the portal of the mayor of Moscow, mos.ru. youngsters, there are additionally features for travelers, complaints, crowdsourcing and many others. I'd want to in brief introduce some of these functions.
first off, the EMIAS service for making online appointments in Moscow public clinics, due to which the ordinary ready time to look a doctor has been reduced to 5 minutes and ninety five p.c of prescriptions at the moment are issued in electronic kind. With the Moscow E-college, we are making a high-tech environment to improve the exceptional of training in Moscow colleges. there is additionally a familiar e-polling carrier referred to as active Citizen, which enables Muscovites to make decisions on urban building. well-nigh 2.3m citizens take part on the platform and about 4,000 choices have already been implemented by the use of this service. we now have lately been developing Crowd.Mos the place, in contrast to energetic Citizen, americans can independently suggest their personal initiatives for the metropolis.
As for the probability of interplay, we are now working on a full integration of all services. as an example, sooner or later, when the iciness flu epidemic starts within the metropolis, EMIAS can be capable of notify all schoolchildren and their folks of the want for insurance plan and vaccination. All our functions will kind a single community geared toward assisting residents in a lot of cases. and finally, the mos.ru portal, which is a platform that aggregates all e-features for residents in a single area, in addition to providing the latest news about the lifetime of the capital. Mos.ru allows for residents to be aware which e-services exist and the way they will also be bought, which saves them time.
one in all our aims is to shop time for americans and here is something that Moscow's features can do. In our case, pace ability comfort. Already, the introduction of EMIAS is saving doctors up to two million hours per yr. Making life extra comfortable for residents implies that the metropolis offers functions to residents at all stages. before the digitalization begun, individuals needed to spend lots of time to make use of city features and go to different associations however now they're all obtainable on-line. ultimate yr, we reached 170bn visits to e-executive capabilities and $ 1.5bn in payments have been processed.
but for us, things don't conclusion with the supply of primary services. we are striving to add particular new functions according to the requests of citizens. for instance, in summer season, free sports activities with coaches and machine are actually attainable in Moscow parks for registered clients. We are now engaged on responding to all crucial and adequate wants of individuals as a result of this approach makes it possible for us to increase recognition and the need to enrich in americans themselves. in this approach, the city itself, in a sense, is fitting a carrier for residents - and our purpose is to be certain that this is a superior carrier.
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